Way2blog, A member of the Kick-Ass-Hosting GroupContact Us
We know that its most important that a customer can contact us easily, as such, we have arranged email or calling (For Singapore customers only) and Support Tickets.
The average time of a support ticket or email being replied is 3hours (During Office Hours) and 8hours (After office hours). The average replacement time for hardware failures is 1-2 working days, depending on availability of parts.
